Chicago Works 311 3.2

2pensmedia Inc. ❘ Freeware ❘
iOS
out of 11 votes

Streamline City Services with Chicago Works 311

Minh Ong

01/04/2025

Chicago Works 311 empowers citizens to connect with city services efficiently, although it may suffer from occasional performance issues.

Chicago Works app enables users to submit service requests to 311 and monitor their progress as they get resolved. This mobile application, created by 2pensmedia and Ald. Ameya Pawar, was initially introduced during Ald. Ameya's aldermanic candidacy, marking the inception of the first service request app originating from Chicago. Post-election, 2pensmedia and Ald. Ameya collaborated with the Mayor's office and other aldermen to enhance the app’s functionality by integrating it with the Open311 framework.

Testimonials:

"Very informative - Helped me identify the correct procedure for following up on service requests and provided a detailed overview of potential assistance areas within City departments. I found 2pensmedia very responsive when I had technical inquiries." - Kevin Black
"Finally, an individual who took the lead in establishing a system for submitting requests directly from my phone. The interface is simple yet elegantly designed. Excellent job!" - Dimitri

By storing your information on the Citizen Information page, you acknowledge and accept Chicago Works' Privacy Policy, accessible at http://www.chicagoworksapp.com/Privacy-Policy.html

For inquiries or feedback, please contact us at [email protected].

Stay connected with us:

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Overview

Chicago Works 311 is a Freeware software in the category System Utilities developed by 2pensmedia Inc..

The latest version of Chicago Works 311 is 3.2, released on 05/30/2024. It was initially added to our database on 05/30/2024.

Chicago Works 311 runs on the following operating systems: iOS.

Users of Chicago Works 311 gave it a rating of 2 out of 5 stars.

Pros

User-friendly interface that simplifies reporting issues to city services.
Access to a wide range of city services and departments for residents.
Real-time tracking of reported issues to follow up on progress.
Mobile app provides convenience for on-the-go reporting.
Ability to attach photos and detailed descriptions to reports for better clarity.
Notifications and updates keep users informed about the status of their requests.

Cons

Some users may experience delays in response times for certain requests.
Limited to the city of Chicago, which restricts its use for non-residents.
Occasional software bugs or glitches reported by users.
Not all services or issues may be covered in the app, leading to potential confusion.
Dependence on internet access can limit functionality for some residents.

Minh Ong

I'm Minh, a software engineer and author with a passion for exploring and writing about the latest in software and technology. With my experience in software development and a specialization in software updates and content creation, I bring a deep understanding of the tech landscape to my reviews and articles. My focus is on providing you with comprehensive insights into general software topics and the latest industry news.

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